Zennway ltd

It is the responsibility of the purchaser to return the item back to the Zennway Ltd in the same condition it was received in. If the item was received in a faulty condition we may offer to supply the purchaser with a prepaid return label.

If you are not entirely happy with your purchase and would like a refund, please email us at '[email protected]' with your order information and reason for refund request.

All Zennway Ltd products purchased directly from https://www.zennway.com or https://www.decathlon.co.uk can be returned at any time within 30 days of purchase if you’re not entirely happy with them. It is the responsibility of the purchaser to return the item back to the Zennway Ltd in the same condition it was received in. If the item has been damaged from miss use or neglect, we will not be able to refund you for the item. Returns Address: Zennway Ltd 9 Clingan Road Southbourne Dorset BH6 5PY United Kingdom

All products have a 12 month warranty from date of purchase. A refund, repair or replacement of the item will be made accordingly. The warranty will not cover accidental damage or miss-use of the product. Getting the item back to the Zennway Ltd will be the responsibility of the customer.

We use Royal Mail to ship all our product on a 1st class, next day delivery service.